PM directs civil servants to serve citizens at their doorstep

Nepal Foreign Affairs (KATHMANDU, 7 September 2018) – Prime Minister KP Sharma Oli has called on the civil servants to ensure quality service delivery at the doorstep of the citizens to fulfill their aspirations in the 21st century.
Prime Minister Oli stated this in his message of best wishes given on the occasion of the 15th Civil Service Day, today. The PM’s message was issued by the Prime Minister’s Secretariat.
The theme of the Civil Service Day, 2075 BS is ‘Result-oriented Administration: Prosperity and Good Governance’. PM has also wished for the good health and professional progress of all the civil servants on the occasion. He described the civil service as a public service with broader work area, civil responsibility and accountability.
Noting that civil service has been playing a crucial role in building amicable relations between the government and the public, the Prime Minister said this service has been fulfilling notable responsibility of formulating the policies, plans and laws of the state and their enforcement.
“The political structure of the federal democratic republic has also been institutionalised in the context of the holding of all the three tier elections after the promulgation of the constitution written by the Constituent Assembly comprising the elected representatives. The administrative structure harmonizing with the federal structure has already been determined while the laws and process of institutionalizing the administrative system has been forwarded presently,” the PM stated in his message.
He has stressed on a leadership with sterling political will and a transparent, result-oriented, accountable, innovative, creative, technology-friendly, capable of using information technology to the maximum and efficient administration to achieve the goal of good governance and sustainable development as per the aspiration of the Nepalese people.
“The present government is moving ahead carrying out works with the goal of ‘Prosperous Nepal, Happy Nepali’ while committing itself to creating this situation. A civil service that is dedicated to the service of the people, is full of integrity and competitive skills is the nation’s need at present. A bureaucracy fulfilling its professional responsibilities with faith, sincerity and conscientiousness attaches importance to serving the people and the country rather than personal interests,” the PM’s message reads.
The Prime Minister stressed that only with the civil service embodying the above-mentioned qualities can the goal of making the people happy and prosperous achieved, adding that thus the foremost responsibility of the civil servants is to ensure the delivery of quality service at the doorstep of the people to address the aspirations of the 21st century citizens while remaining committed to the nation and the people.
Reiterating on the need of establishing an administrative system with the capacity to get measurable and time-bound results by fully utilizing the available resources in an efficient and effective manner, the Head of Government said, “Expertise, professionalism, access to information, stability and continuity as well as knowledge on legal and procedural matters is expected of the civil servants.”
Therefore, a visionary political leadership and a personnel administration full of professional skills, expertise and honesty is the base of democracy. The Nepali people have envisioned an ideal and a fully-fledged democracy standing on such a pedestal, the Prime Minister said.
“Only a civil service without an iota of indolence, with a sense of responsibility and which has risen above the culture of blaming can provide an added impetus to the campaign of transformation spearheaded by the political leadership,” he stated, calling upon the civil servants to work keeping this fact in mind.